Soap Box Time
Occassionally we like to stand up on a soap box and rant. We
rarely stand in a flowing white robe with a sign that says "The End is
Near" but our rantings seem to have about the same impact.
On this web site we try to give straight-forward
"matter-of-fact" information about our hotel. We do this because we are
a family-run, hands-on business. So if you stay with us
you probably will meet one of the owners. Thus, our motivation is
simple: If we lie to you here and you are disappointed, we are the people who
will have to listen to your complaints. So for
our own peace and contentment we want you to be happy and knowlegable.
Sadly, the Roosevelt Inn is the only family owned and operated property left in
Keystone. Every other property is either corporate or group owned and
the owners or senior managers are well insulated from the guests. This
leads to what we might kindly call advertsiing or promotional abuses. Here's
what we mean:
- One group of properties
continuously advertises rooms for $49.95, but they don't have rooms for
$49.95 -- at least not when you want them. This scam isn't even a bait
and switch because there's no bait on the hook.
- Several properties claim to have views of Mt. Rushmore,
which may be technically feasible, but are not what travelers might expect.
The nearest properties are two, three or, even, four miles away from
the rock. If you want to see Mt. Rushmore from that distance, you'll need a good
pair of binoculars.
- Then there's the social
network fakers. These are the property owners who engage shills to post
wonderful reviews on web sites like TripAdvisor. Chains have
become adept at this and most chains now have "social networking"
departments whose job is nothing more skewing preceptions of their
member properties. In Keystone there are highly rated properties
don't belong there. On the other hand, the ones on the bottom seem to
be exactly where they should be.