Roosevelt Inn
Roosevelt Inn

 
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Hotel Phone
1-605-666-4599

Phone Hours
8 a.m. ~ 10 p.m.

Hotel email
info@rosyinn.com

Guest Protection Plan

We adhere to the following Consumer Protection Policies. 
  • We will always honor guaranteed reservations. We never knowingly over book. The price you pay for your room will never be more than the guaranteed price. If a room specified in the guarantee is not available we will at, our option, upgrade you to a room of equal or better quality. In the unlikely event that no equal or better room is available at the Roosevelt Inn for the period in which it is guaranteed, we will arrange for equal or better accommodations elsewhere at the same price.
  • We do not advertise special or discountRoosevelt Inn, Mt. Rushmore Hotel, Black Hills
                  Lodging promotional prices without having reasonable availability for the applicable dates. Such availability may be limited to no more than 10 percent of our rooms, and certain restrictions, advance bookings or prepayments may be required. Any restrictions will be clearly described in the promotional material.
  • We never engage in deceptive trade practices such as "bait and switch" advertising or "packing" unexpected charges on a guest's bill. Our advertised prices are actual and available on the dates for which they are advertised. This does not mean that a room advertised at an off-season rate in January will be available at that rate during peak season in July.
  • We endeavor to make the descriptions of our property and facilities as accurate as possible as do other reputable business operators in Keystone.
  • Please understand your rights in regard to cancellations, shortened periods of stay, prepayments, refunds and other potential charges regarding bookings. Our policies are clearly explained and we believe that they are fair.
  •  If you book a room at the Roosevelt Inn on line you will automatically get a written confirmation via email.  This confirmation should exactly describe the room type you will have and clearly state the cancellation policy -- including any charges. If you notice errors or omissions, notify us immediately. We cannot make changes upon arrival. 
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