Roosevelt Inn


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Hotel Phone
1-605-666-4599

Phone Hours
8 a.m ~ 10 p.m.

 Hotel email
info@rosyinn.com

Policies

The policies listed here effective as of 1 January 2015 and apply to all reservations made upon or after that date.
  • Check-in/Check-out: Check-out time is 11 a.m. However, we will grant a one-hour check-out extension without charge if requested in advance. Check-in time is 2 p.m. Rooms not claimed by 11 p.m. will be treated as "no-shows" and forfeiture of the deposit will apply. Reservations for unclaimed rooms will be released.
  • Deposits: Reservations must be guaranteed by deposit. We do not accept "hold until 4 p.m. or 6 p.m." reservations or credit card "guarantees." Deposits vary according to the type of reservation:
    •  "Best Open Rate" and "Book Now" reservations made on line via this web site are subject to a minimum deposit equal to the first night's lodging plus applicable taxes.
    • All reservations made through third parties such as travel agents or on-line booking sites are subject to a deposit equal to the full amount of the booking.
    • Reservations for special events, such as the annual Sturgis Motorcycle Rally are subject to a deposit equal to the full amount of the booking. Deposits for the 2015 Sturgis Motorcycle Rally are non-refundable.
    • "Super Saver" reservations are non-refundable and the deposit is equal to the full amount of the booking. See special conditions covering "Super Saver" rates.
  • Refund of deposits: A $30 transaction fee may be charged for the cancellation or change of any reservation held for more than 72 hours or made less than 72 hours prior to arrival.   No refunds will be made for  "no shows" or any cancellations or changes made less than 72 hours prior to arrival. No refunds will be made for "special event" bookings or "Super Saver" bookings. 
  • Cancellations: No cancellation will be considered valid without a "cancellation number" issued by the Roosevelt Inn or by the third-party booking agency through which the reservation was made.  Bookings made via third parties or via on-line booking services such as Travelocity or Expedia MUST BE CANCELLED VIA THOSE AGENCIES.  The Roosevelt Inn cannot accept phone or email cancellations of third-party bookings.  The Roosevelt Inn is not responsible for any fees or transactions between guests and third party booking agents.
  • Minimum Stays: Certain discounts and bookings may require a minimum period of stay. No refunds will be given for unused nights on multi-night bookings in the event of an early departure.
  • Discounts: Only one discount may be applied to a room rate. AAA and AARP members, government employees,  travel industry employees, active duty and retired military members, and other selected groups may receive a discount off the published room rate however discounts are not available during certain dates. Discounts must be claimed at the time of booking and are available only through on-line bookings at this web site. Discounts are not available for phone orders or in addition to published rates on third-party web sites or at the time of check-in.
  • Extended Stay Discounts: Advance reservations are required to receive a discount for stays of three or more more days. Extended stay discounts must be booked on-line through this site. Note: Extended stay bookings are for a set period, there are no refunds for unused nights nor may they be converted to open-rate bookings.
  • Group Rate Discounts: A minimum of 20 room nights are required to qualify for a group rate discount. (Example: 10 rooms for two nights, equals 20 room days.) A group-rate contract is required and payment must be made by check or money order in advance.
  • "Bill Splitting" is not permitted on bookings for adjoining (connecting rooms) or multi-night bookings. Should the parties wish to pay for connecting rooms separately such rooms will be billed at the "rack rate" for the individual rooms and no discounts will apply. Likewise should parties wish to split the bill for a multi-night stay, the rate will be computed as the daily "rack rate" and no discounts will apply.
  • Pets: The Roosevelt Inn accept small pets without charge. however such pets must be declared at booking and no more than one pet may occupy a room. We reserve the right to evict any guest who brings an "undeclared pet" into a guest room or public area. No refunds will be given upon such eviction and extra cleanup charges may be assessed. This policy does not apply to service animals however certified documentation for service animals may be required.
  • No Smoking: The Roosevelt Inn is 100 per cent smoke-free.  We reserve the right to evict any guest who smokes in a guest room or public area. No refunds will be given upon such eviction and extra cleanup charges may be assessed.
  • Valuables: Under no circumstances will the Roosevelt Inn, its management, owners, principals, employees, affiliate organizations or any other person or entity directly or indirectly associated with the Roosevelt Inn be responsible for valuables left unattended in rooms or elsewhere on the property.
  • Right of Refusal: The Roosevelt Inn is a privately owned property and the management reserves the right to refuse service to anyone.
  • Liability: Use of  the pool, exercise equipment and/or recreational facilities at the Roosevelt Inn shall be entirely at the risk of the user who assumes sole responsibility for the use of said equipment or facilities. Rules regarding the use of such equipment or facilities are clearly posted and the persons or guardians of minors on the Roosevelt Inn premises shall be responsible for understanding and following such rules.
  • These policies supersede all previous policies and shall remain in effect until revoked.
Updated 1 January 2014, supersedes any and all previous policies. 
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